What We Do

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Our Product Care Management service
covers the complete aftersales lifecycle, from technical support and diagnostics to repair, recycling and disposal.

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Superior returns management for consumer electronics
We specialize in refurbishing a wide range of consumer electronics.

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A full service solution
Here’s what we can do for you

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Logistics Management

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Screening & Diagnostics

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Electronics Repair

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Refurbishment

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Stock Management

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Bespoke Platform

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What makes us better than others

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Dedicated Industry Solutions

Having huge expertise in the field of after-sales service, customer care and repair we have developed solutions dedicated to our client’s specific industries such as

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• solutions for Manufacturers
• solutions for Network Carriers
• solutions for Distributors
• solutions for Retailers
• solutions for Insurance Companies

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Certified Engineers

As our core business, we operate accredited repair centres where all our engineers are fully trained and able to evaluate, repair and quality control every single device.

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• accredited service centres
• certification process
• depot repair services
• repair management services
• refurbishment services

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A dedicated solution to enable our clients to deal with customer service requests up-front. This solution includes a device troubleshooting in-store or online, customer web self-service solution, call centre tools, internal help desk application as well as repair avoidance and triage tools.

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• device troubleshooting and repair avoidance
• repair booking and repair tracking tools
• in house call center

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Customer Reviews[widget id=”text-2″][/widget]

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